Regional General Manager – North Queensland

Lead a Business, Shape a Region

About Us

With over 200 years of heritage, Chubb is a global leader in fire and security solutions, dedicated to protecting what matters most and giving our customers peace of mind. As part of APi Group, a global leader in safety and specialty services, Chubb brings industry‑leading expertise, trusted reliability, and forward‑thinking technology to every customer and community we serve.

About the Role

We are seeking an experienced, commercially minded Regional Manager to lead the next phase of growth for our Fire & Security business in Townsville.

This is a pivotal leadership position with genuine influence over the future direction of the region. You will take ownership of the regional operation, shape its growth strategy and strengthen our presence across Far North Queensland – an evolving market offering significant opportunity to expand customer partnerships, service capability and market reach.

At the heart of this role is people leadership. You will lead, coach and empower a multidisciplinary team across service, projects and sales, creating an environment in which people feel supported, accountable and motivated to perform at their best. Through clear direction and strong leadership, you will build capability, develop future leaders and foster a high-performing, safety-focused culture.

Balancing strategic, operational and commercial priorities, you will ensure customers receive reliable, compliant and high-quality fire protection and security solutions. You will also identify new opportunities, deepen key client relationships and position the regional business for sustainable, long-term success.

A Career and Lifestyle Opportunity

Tropical FNQLD offers more than an exciting career move; it is the opportunity to build a rewarding future in one of Australia’s most distinctive regions. With the Great Barrier Reef, tropical rainforest, vibrant communities and an exceptional year-round outdoor lifestyle on your doorstep, Far North Queensland offers an enviable balance of professional opportunity and quality of life.

Key Responsibilities

Lead, coach and develop a multidisciplinary Fire & Security team to achieve operational and commercial objectives.
Drive regional growth across service, maintenance, projects and customer solutions.
Build strong relationships with customers, suppliers and key industry stakeholders.
Oversee financial performance, including revenue, profitability, forecasting and cost control.
Ensure the delivery of safe, compliant and high-quality fire protection and security services.
Champion a customer-first culture, responding proactively to client needs and market opportunities.
Support workforce planning, capability development and succession within the region.
Partner with broader business leaders to deliver strategic initiatives and continuous improvement.

About You

You are a confident, visible and collaborative leader who can bring people together around a clear vision and translate strategy into action. You know how to build trust, create accountability and empower teams to deliver strong outcomes.

Commercially astute and customer focused, you can balance operational excellence with financial performance and long-term growth. Most importantly, you are energised by the opportunity to shape a regional business, develop its people and unlock the potential of a dynamic Far North Queensland market.

You will ideally bring:

Proven leadership experience in Fire & Security, facilities services, technical services, construction, building services or a related industry.
Strong commercial acumen, with experience managing budgets, P&L performance and growth targets.
A track record of leading engaged, accountable and high-performing teams.
Excellent relationship-building and communication skills, with a customer-focused mindset.
A commitment to safety, quality, compliance and continuous improvement.
The adaptability and drive to lead successfully in a dynamic regional market.

Benefits

Career development opportunities within a global organisation
Access to “Everyone is a Leader” development workshops
Employee discount portal across thousands of retailers
Fitness Passport for you and your family
Supportive team culture with strong leadership and systems

Pre‑Employment Requirements
The successful candidate will be required to undertake a mandatory pre‑employment medical assessment, Drug & Alcohol test, and a National Police Check.

We are committed to diversity and inclusion and welcome applicants from different backgrounds. This includes people with a disability, LGBTIQA+ and all cultural backgrounds.

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