Manager Operations – JR40005987

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Manager Operations

Bengaluru

API International Capability Centre Private Limited

Job Description: Manager – Finance & Accounts Operations

Position Overview

We are seeking a dynamic and experienced Manager – Finance Operations to oversee a diverse team comprising resources supporting the ANZ region. This role is pivotal in driving operational excellence, collaboration, and continuous improvement across finance processes, while fostering team growth and leveraging tools and technology for efficiency gains.

Key Responsibilities

Team Leadership & Oversight

Lead and manage a team of finance professionals across OTC function including Collections management.

Ensure smooth Transition of OTC processes from onshore / Third Party vendor to GCC insourcing

Provide day‑to‑day oversight, guidance, and performance management to ensure delivery of high‑quality outputs.

Act as the escalation point for complex issues across invoice processing, reconciliations, and expense audits.

Collaboration & Stakeholder Management

Partner with cross‑functional teams (Procurement, HR, Operations, Audit) to ensure seamless finance operations.

Build strong relationships with internal stakeholders and external vendors to resolve issues and improve service delivery.

Process Improvement & Optimization

Identify opportunities for process standardization, automation, and optimization across OTC process.

Drive efficiency gains through technology enablement (ERP, Concur, workflow tools, reporting dashboards).

Implement best practices to strengthen compliance, accuracy, and timeliness of deliverables.

Team Development & Growth

Mentor, coach, and develop team members to enhance skills and career progression.

Foster a collaborative, high‑performance culture with emphasis on accountability and continuous learning.

Support succession planning and talent development initiatives.

Operational Excellence

Ensure timely completion of billing, collections, cash applications, master data management, dispute management, account reconciliations, AR Analytics etc.

Monitor KPIs and SLAs, prepare executive‑level reporting, and drive corrective actions where needed.

Support audits (internal, external, SOX) and ensure adherence to financial controls and compliance standards.

Qualifications & Experience

Education:

Graduate in Commerce or Finance.

Chartered Accountant (CA) or master’s degree (MBA/Finance or equivalent) preferred.

Experience:

Minimum 10–15 years of experience in finance operations, with at least 5+ years in a leadership role.

Strong exposure to OTC (Order to Cash) process

Strong exposure to Transitions from onshore / Third Party to GCC

Experience managing teams across multiple geographies/time zones.

Skills & Competencies:

Proven leadership and team‑building skills

Strong analytical, reconciliation, and problem‑solving abilities.

Expertise in ERP systems, Concur, and workflow/web applications.

Excellent communication, stakeholder management, and executive reporting skills.

Ability to drive process improvement, efficiency gains, and technology enablement.

Work Schedule

Shift timings aligned to ANZ time zone.

Flexibility to adapt to business needs and deadlines.

Why Join Us

Opportunity to lead a diverse finance operations team across critical functions.

Exposure to global processes and cutting‑edge tools.

Career growth potential with leadership pathways in finance transformation.

Apply

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