Manager Operations – JR40006376

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Manager Operations

Bengaluru

API International Capability Centre Private Limited

Key Responsibilities Team Leadership & Oversight • Lead and manage a team of finance professionals across RTR, PTP and T&E functions. • Ensure smooth Transition of PTP and RTR processes from onshore / Third Party vendor to GCC insourcing • Provide day-to-day oversight, guidance, and performance management to ensure delivery of high-quality outputs. • Act as the escalation point for complex issues across invoice processing, reconciliations, and expense audits. Collaboration & Stakeholder Management • Partner with cross-functional teams (Procurement, HR, Operations, Audit) to ensure seamless finance operations. • Build strong relationships with internal stakeholders and external vendors to resolve issues and improve service delivery. Process Improvement & Optimization • Identify opportunities for process standardization, automation, and optimization across RTR, PTP, and T&E. • Drive efficiency gains through technology enablement (ERP, Concur, workflow tools, reporting dashboards). • Implement best practices to strengthen compliance, accuracy, and timeliness of deliverables. Team Development & Growth • Mentor, coach, and develop team members to enhance skills and career progression. • Foster a collaborative, high-performance culture with emphasis on accountability and continuous learning. • Support succession planning and talent development initiatives. Operational Excellence • Ensure timely completion of invoice processing, vendor reconciliations, fixed asset and balance sheet reconciliations, and expense audits. • Monitor KPIs and SLAs, prepare executive-level reporting, and drive corrective actions where needed. • Support audits (internal, external, SOX) and ensure adherence to financial controls and compliance standards. Qualifications & Experience • Education: o Graduate in Commerce or Finance. o Chartered Accountant (CA) or master’s degree (MBA/Finance or equivalent) preferred. • Experience: o Minimum 10–15 years of experience in finance operations, with at least 5+ years in a leadership role. o Strong exposure to RTR (Fixed Assets & Balance Sheet Reconciliations), PTP (Invoice Processing, Vendor Management), and T&E (Expense Auditing). o Strong exposure to Transitions from onshore / Third Party to GCC o Experience managing teams across multiple geographies/time zones (US/EU preferred). • Skills & Competencies: • Proven leadership and team-building skills • Strong analytical, reconciliation, and problem-solving abilities. • Expertise in ERP systems, Concur, and workflow/web applications. • Excellent communication, stakeholder management, and executive reporting skills. • Ability to drive process improvement, efficiency gains, and technology enablement. Work Schedule • Shift timings aligned to US/EU/ANZ time zones. • Flexibility to adapt to business needs and deadlines. Why Join Us • Opportunity to lead a diverse finance operations team across critical functions. • Exposure to global processes and cutting-edge tools. • Career growth potential with leadership pathways in finance transformation.

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