Chubb Fire & Security, an industry leader and part of the API Fire and Security group of companies, are looking for Monitoring\/Call Centre Operators to join our Sydney team.<\/p>\n<\/p>\n
The role is located at Rydalmere, Dharug Country, which is part of the Parramatta council area of Sydney. With free parking on site and a short bus ride away from Parramatta train station, it is an ideal location to work.<\/p>\n
Candidates must be able to:<\/p>\n<\/p>\n
* Work in a fast paced Control Room role which requires a calm manner, attention to detail and a professional attitude.<\/p>\n
* Have strong communication skills and computer literacy.<\/p>\n
* Multitask across a high level of prioritised alarm events and inbound calls.<\/p>\n
* Liaise with emergency services, security patrols and a diverse range of clients.<\/p>\n
* Work a rotating 24\/7 roster onsite – our clients are monitored from our A1\/R1A graded control room – there are no working from home opportunities.<\/p>\n<\/p>\n
The role will suit\u00a0individuals\u00a0with a strong customer service background, team players who have the ability to work autonomously, resilient and reliable career focused professionals. Individuals who have great self-awareness and disciplined stress management techniques will succeed in this role.<\/p>\n<\/p>\n
The role is highly suitable for candidates who have experience in a call centre environment or have worked in a busy customer facing role, in either retail or hospitality sectors, and are looking to transition into an office based role.<\/p>\n<\/p>\n
We are looking for individuals that promote the highest\u00a0levels\u00a0of ethical standards. You need to be able to\u00a0hold or\u00a0attain a\u00a0NSW\u00a01E Security License, Criminal History Police clearance\u00a0and attend a Pre-Employment Medical.<\/p>\n<\/p>\n
This is an award based role (Security Services Industry Award) with multiple rosters to suit operational needs and personal preferences. Shift patterns are based around our 4 on 4 off core teams (12 hour shifts of\u00a02 days, 2 nights), complimented by our supplementary rosters during peak periods. Projected earnings on our rosters are between $75000-$84000 working less than 180 days of the year.\u00a0<\/p>\n<\/p>\n
In return, we will offer:<\/p>\n
* Excellent work life balance – as many days off as days on!<\/p>\n
* 5 weeks annual leave and the opportunity for overtime.<\/p>\n
* Working with an industry leader<\/p>\n
* Employee assistance programs<\/p>\n
* Reward and recognition benefits\u00a0<\/p>\n<\/p>\n
If you have a proven ability to be reliable, dynamic and looking for a call centre role that makes a difference, we look forward to hearing from you.<\/p>\n<\/p>\n
We believe in diversity and inclusion and welcome applicants from different backgrounds. This includes First Nations people, people with disability, LGBTIQA+ and all cultural and language backgrounds.<\/b><\/p>\n","protected":false},"featured_media":7228,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false},"country":[11],"class_list":["post-7336","job_posting","type-job_posting","status-publish","has-post-thumbnail","hentry","country-australia"],"acf":[],"yoast_head":"\n